Digital Delivery

Introducing Digitally Enhanced Primary Care and Digital Design Standards

Our Digitally Enhanced Primary Care Model has been developed to integrate into every stage of the Health Planning and Design processes to ensure it fully supports the project clinical delivery model. 

Digitally Enhanced Primary Care integrates into the health assessment, delivering additional flexible access for patients, better support for clinicians and enhanced clinical capacity but minimising the required building area.


Enhanced Infection Control options and ability to respond better to any future epidemics/pandemics have been built into the model to ensure greater resilience.


Digital consultation is facilitated through our bespoke set of Design Standards developed to work alongside NHS guidance. With a specific set of Digital Consultation Spaces, the Design Standards support both enhanced clinical capacity as well as offering service flexibility throughout a building.


The NHS total triage model is at the heart of the process, accommodating all forms of patient contact. The triage model links directly into the Design Standards to ensure the most flexible, adaptable and appropriate space options are considered.


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